Contact Us
-
Yuba Authorized Retailers
- â¶ïž Yuba Authorized Retailers in your community are able to answer just about any question about our products – sometimes quicker than us. They are able to offer test rides of common models, handle regular maintenance and repairs, can offer common replacement parts (tires, tubes, brake pads, etc) and more.
- Find your local retailer on our Dealer Locator.
-
Yuba FAQ
- â¶ïž Answers to the most frequently asked questions over the past 15+ years can be found on our FAQ page.
-
Yuba Assembly
- â¶ïž Numerous assembly videos can be found on our YouTube page
-
Yuba Warranty
- â¶ïž Have a question about Yubaâs warranty? Send us an email to support@yubabikes.com and weâll get back to you ASAP. Please provide the following to help expedite the process:
- âą Your contact information (name and phone number)
- âą Bike or Add-on you are inquiring about
- âą Purchase Location: Bike Shop (name, city, state/province) or Yuba Website
- âą Order Number and Proof of Purchase
- âą Images
- â¶ïž Have a question about Yubaâs warranty? Send us an email to support@yubabikes.com and weâll get back to you ASAP. Please provide the following to help expedite the process:
-
Yuba Customer Service
- Need help choosing a Yuba Cargo Bike? Have a question about our Add-ons? Have a question about a recently placed order? Please send an email to support@yubabikes.com and one of our awesome Customer Service Representatives will be in touch as quickly as possible.Â
- Hours of availability are Tuesday to Saturday – 8am-430pm MTN