▶️ Yuba Authorized Retailers in your community are able to answer just about any question about our products – sometimes quicker than us. They are able to offer test rides of common models, handle regular maintenance and repairs, can offer common replacement parts (tires, tubes, brake pads, etc) and more.
▶️ Answers to the most frequently asked questions over the past 15+ years can be found on our FAQ page.
▶️ Numerous assembly videos can be found on our YouTube page
▶️ Have a question about Yuba’s warranty? Send us an email to [email protected] and we’ll get back to you ASAP. Please provide the following to help expedite the process:
• Your contact information (name and phone number)
• Bike or Add-on you are inquiring about
• Purchase Location: Bike Shop (name, city, state/province) or Yuba Website
• Order Number and Proof of Purchase
Yuba Customer Service
Need help choosing a Yuba Cargo Bike? Have a question about our Add-ons? Have a question about a recently placed order? Please send an email to [email protected] and one of our awesome Customer Service Representatives will be in touch as quickly as possible.